- Cape Town Northern Suburbs
- Salary: Market Related
- Bonus: Yes
- Job Type: Permanent
- Sectors: Call Centre Insurance Finance
- Benefits: Pension Training Parking Maternity Leave Medical Insurance
- Reference: 2109246
Vacancy Details
Employer: GetSavvi Health
- Work closely with the retentions agents in allocation of payments, ensuring all policies balances, and premium amounts are correct
- Daily allocation of cash payments
- Regular communication with retentions agents regarding short payments/arrears and ensure timeous contact is made
- Attend to and resolve billing escalations
- Identify billing issues within the system and collate/prepare IT tickets
- Check, prepare and finalize premium refunds
- Attend to the Payments Email box daily – handle all customer queries by email and telephonically if necessary
- Check and finalize manual debits daily
- Liaise with internal departments to resolve escalations
- General assistance within the billing team where necessary
- Locking in/Submission of billing for debit orders
- Reconciling Premiums received
- Assisting payments received/due from Group Schemes.
Our company is looking for a Billing Specialist, with experience within a billings environment to join our team.
Required Skills
- Great Interpersonal Skills: 2 to 3 years
- Experience Within Billing Environment: 2 to 3 years
- Excellent Communications Skills (Verbal And Written): 2 to 3 years
- Excellent Problem Solving Skills And Investigative By Nature: 2 to 3 years
Candidate Requirements
- Grade 12
- 2-3 years’ experience within billing environment
- Excellent problem solving skills and investigative by nature
- Ability to grasp new concepts easily
- Ability to think out of the box
- Self-motivated and performance driven
- Excellent communication skills (verbal and written)
- Great interpersonal skills
- Ability to work in a team
- Computer literacy
- Presentable individual with good work ethic
- Attention to detail, takes pride in every aspect of their work.
30 people have applied for this job. 671 people have viewed this job.
About GetSavvi Health
GetSavvi Health, a rapidly growing medical insurance company, owned by JSE-listed Workforce Holdings, is located in Tygervalley, Cape Town. Our primary goal is to provide comprehensive and affordable health plans to our valued customers.
Recognizing the significance of accessible and affordable healthcare, GetSavvi Health designs health plans that offer essential medical benefits at favorable rates. We firmly believe that everyone should have access to quality healthcare, and thus, our plans cover a wide range of key health products and services. From doctors' visits and accident cover to medical advice and funeral cover, we have you covered.
GetSavvi Health’s mission
At GetSavvi Health, our mission is to reduce the burden on state hospitals and resources by providing our members with access to a network of service providers. We are guided by three core pillars:
Affordability: Our aim is to be the most affordable health insurance option for families by offering cost-effective plans..
Accessibility: We are committed to ensuring that our members have access to the best healthcare options with our extensive network of over 7,500 health practitioners nationwide.
Quality: We prioritize the physical and mental well-being of our members by providing them with access to the best private healthcare.
Why work at GetSavvi Health?
Working at GetSavvi Health offers exciting opportunities for professional growth and development in a fast-paced environment. We value our employees and offer market-related packages, contribute to pension funds, and provide free healthcare benefits, emphasizing our commitment to their well-being.
Moreover, we foster a relaxed and enjoyable work environment, understanding that a positive workplace culture leads to higher productivity and job satisfaction.
We are excited to meet talented individuals who share our passion for providing accessible and affordable healthcare.
We can’t wait to meet you!
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