Responsibilities: 

• Responding to all incoming queries, via all contact mediums including but not limited to: calls, live chat, e-mail
• Ensuring that all communication and volume received during their respective shift is dealt with in the required timeframe and manner

Requirement:

• Italian & English communication skills

• Completed NQF Level 4 or a Matric qualification or higher
• Minimum 12-month service industry experience ideal 
• Computer knowledge (speed, accuracy and navigation)
• Proficiency in Microsoft Outlook and MS Office applications
• Flexibility in work schedule - (Shifts will possibly start and end outside of normal business hours)
• South African Citizen/Permanent Resident 

Location:

• Cape Town 

Salary:

• R14 000 – R15 000

***To apply kindly send me a copy of your cv as well as your SA ID book permanent residency to sonia@jai.co.za