QUALIFICATION & EXPERIENCE:

• Relevant Degree in HR / equivalent
• 5 years’ experience ER experience
• Experience in a unionised environment

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Computer Literate (MS Office and Outlook)
• Knowledge of laws, regulations and legislation
• Extensive CCMA representation

INTERNAL CLIENTS:

• HR Team
• Management (All levels)
• Employees
• Employment Equity Committee

EXTERNAL CLIENTS:

• CCMA Commissioners
• Union officials
• Department of Labour
• Tennant Life benefits
• Sanlam Disability

DUTIES:

IR Training:

• Train managers and supervisors to endorse an understanding of the disciplinary process
• Ensure members are fully aware of the company policies and procedures

ER Matters:

• Disciplinary hearings:
• Advise managers on formulation charges
• Provide managers with alternatives with regards to performance issues
• Grievances
• Advise managers on possible solutions
• CCMA Matters
• Scrutinize all dismissal documents and grievances
• Prepare for CCMA conciliations and arbitration matters
• Attend CCMA matters as per set down notice
• Complaints
• Investigate all complaints submitted to ombudsman
• Analyse the nature and identify trends of complaints
• Develop a reporting management tool
• Introduce measures to prevent complaints to be escalated to this forum

Employment Equity:

• Ensure fairness and consistency in all disciplinary matters and is in line with legislation
• Ensure all matters are addressed and resolved effectively
• Prevent frivolous matters being referred to CCMA
• Ensure that all matters are addressed within prescribed FADT standards
• Ensure that a thorough investigation is conducted and all relevant facts obtained
• Ensure all matters are addressed and resolved effectively and Head Office informed of the outcome timeously
• Conduct training with staff and Employment Equity Committee
• To ensure that management and staff are aware of the Employment Equity Act and the obligations on the company on numeric target

Staff Retention:

• Manage the process of Exit Interviews
• Manage the process of the completion of Job Descriptions effectively
• Ensure that 80 % of resignations are conducted.
• Ensure that all incumbents have a clear understanding of the job requirements

REPORTS – DISCIPLINARY STATS

• Complete the disciplinary report and stats to be submitted to Head Office
• Ensure that the report is submitted by 10^th of each month

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.